How long does it take to ship orders?
For persenalized items, 6-9 business days (USA only)
All of other products are ship within 1-2 business days.
If you need an item in a rush, please contact with us.
How much does shipping cost?
Totally free.
I provided an incomplete/wrong address and my order is being returned. What do I do?
If you have any issues with your order, make sure to contact us as soon as possible by sending us an e-mail to roteirojewelry@gmail.com so that we can move swiftly to correct the problem. If a resolution is not achieved, a full refund will be given back except for shipping and handling expenses.